Fortitude Real Estate Group Pty Ltd is committed to protecting the privacy of our clients, customers, and all individuals we deal with in the course of our business. This Privacy Policy outlines how we collect, use, disclose, and safeguard your personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).
By engaging our services or providing personal information to us, you consent to the terms of this Privacy Policy.
The types of personal information we may collect include, but are not limited to:
Full name
Contact details (e.g. address, email, phone number)
Identification documents (e.g. driver’s licence, passport)
Property ownership details
Transactional information (e.g. sales, leasing, and purchase history)
IP addresses and usage data when you visit our website
We may also collect sensitive information (e.g., financial or legal data) where required for a specific service and with your consent.
We collect personal information in several ways, including:
Directly from you (e.g. when you contact us, submit forms, attend inspections)
From third parties (e.g. credit agencies, property portals, government databases)
Through our website, emails, or digital communications
From publicly available sources
We collect, hold, and use your personal information for purposes such as:
Facilitating property sales, purchases, leases, and management
Verifying your identity and assessing applications
Responding to enquiries or complaints
Marketing and promoting our services
Complying with legal and regulatory obligations
Conducting internal administration and data analysis
We may disclose your personal information to third parties including:
Vendors, buyers, landlords, and tenants involved in a property transaction
Financial institutions, legal representatives, and conveyancers
Service providers such as IT, data storage, and marketing agencies
Government agencies and regulatory authorities where required
We take reasonable steps to ensure that third parties protect your information in accordance with this Policy and the law.
We may use your personal information to send you information about our services or properties that may be of interest to you. You can opt-out at any time by contacting us or using the unsubscribe function in our communications.
We take reasonable steps to protect your personal information from misuse, loss, unauthorised access, modification, or disclosure. Information may be stored in physical or electronic form, with appropriate security measures in place.
You may request access to the personal information we hold about you, and request corrections if you believe the information is inaccurate or outdated.
Requests can be made in writing to our contact details below.
We generally do not disclose personal information to overseas recipients. If it becomes necessary, we will take reasonable steps to ensure such disclosures comply with the APPs.
Our website may use cookies and tracking tools to improve functionality and user experience. You can disable cookies via your browser settings, though this may affect your experience on our website.
We may update this Privacy Policy from time to time. The latest version will be published on our website with the effective date noted.
If you have any questions or concerns about this Privacy Policy, or if you wish to make a complaint about the way we have handled your personal information, please contact:
Fortitude Real Estate Group Pty Ltd
Email: admin@fortitudepg.com
Phone: 0402 174 476
Address: 4 Gordon Street, Newstead QLD 4006